Account Manager Course
The Account Manager Course provides practical tools to check account health, identify key stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and work together with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in important accounts.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Account Manager Course provides practical tools to check account health, identify key stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and work together with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in important accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: quickly turn at-risk accounts into loyal supporters.
- Account risk analysis: identify churn signs early and respond with data-based plans.
- Cross-functional alignment: coordinate Product, Sales, and Support for seamless service.
- 90-day account plans: create targeted actions for keeping clients, upselling, and expanding.
- Logistics ROI storytelling: connect analytics tools to clear savings and service improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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