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Collections Department Management Course

Collections Department Management Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This course provides hands-on tools to cut overdue receivables, enhance credit policies, and boost cash flow. You will learn to evaluate credit risk, group clients by risk, create tailored collection strategies, and monitor key metrics like DSO and recovery rates. Access ready-to-implement workflows, scripts, and policy templates to optimise collections, avoid disputes, and foster steady growth.

Elevify advantages

Develop skills

  • Design credit policies: set limits, terms, and collateral to safeguard cash flow.
  • Build risk-based collection playbooks: define actions, escalation rules, and timing.
  • Analyze AR and credit risk: segment clients, set exposure limits, and create watchlists.
  • Streamline collections workflow: assign roles, handle disputes, and integrate systems.
  • Track collections KPIs: monitor DSO, recovery rates, and optimise through quick tests.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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