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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with hands-on skills for handling client consultations, matching services to their needs, and discussing prices confidently. You will master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with reliable methods for booking appointments, managing complaints, no-shows, and cancellations to ensure your salon operates efficiently while making clients feel appreciated on every visit.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with suitable services.
  • Confident salon communication: ready scripts for phone calls, texts, and face-to-face interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk etiquette: greet, rebook, and keep every client coming back.
  • Calm conflict resolution: handle complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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