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IVR and Telephone Voice-Over Course

IVR and Telephone Voice-Over Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write short prompts, and adapt language for callers from different backgrounds. You will learn IVR structure, how callers move through the system, rules for privacy and accessibility, as well as tone, speed, and emphasis to build trust and clarity. Develop a smooth process for recording, editing, testing, and delivering so your phone systems sound professional, follow regulations, and are simple to use.

Elevify advantages

Develop skills

  • IVR script writing: create clear, short banking menus that callers can follow quickly.
  • Vocal delivery for IVR: manage tone, speed, and emphasis for reliable bank prompts.
  • Studio-ready recording: record clean, steady IVR audio using any professional equipment.
  • Audio editing for telephony: reduce sibilance, compress, and balance prompts for better clarity.
  • IVR QA and handoff: check flows, record files, and provide complete packages to clients.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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