Postmortem Course
This course provides hands-on guidance on postmortem analysis for UX failures, focusing on redesigning collaboration features to boost user activation and retention through practical UX techniques and testing.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Postmortem Course teaches you how to transform a failed collaboration feature into a clear and efficient experience. You will learn to identify the problem, map user journeys, improve navigation and labelling, design better onboarding, and apply proven information architecture and user experience heuristics. Additionally, you will gain practical testing methods, metrics, and A/B testing strategies to validate changes, reduce support tickets, and quickly enhance activation and retention.
Elevify advantages
Develop skills
- Diagnose product failures by linking UX breakdowns to churn, support tickets, and revenue loss.
- Redesign information architecture and navigation to quickly clarify workspaces, projects, and file discovery.
- Create streamlined onboarding to guide new users to their first share with minimal friction.
- Conduct rapid UX tests including tree tests, usability sessions, and unmoderated prototypes.
- Design data-driven experiments with A/B tests, success metrics, and impact tracking.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course