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User Journey Course

User Journey Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The User Journey Course teaches you how to map each stage from awareness to advocacy, identify where users drop off, and find the root causes using both qualitative and quantitative data. You will learn to improve checkout, onboarding, retention, and referrals, create a prioritised roadmap, set up analytics and experiments, and monitor the key metrics to increase conversions, repeat buys, and lasting customer loyalty.

Elevify advantages

Develop skills

  • Map complete user journeys: quickly identify obstacles from awareness to advocacy.
  • Design and test UX improvements: run quick A/B tests that boost conversions.
  • Track stage-specific KPIs: set up analytics, cohorts, and dashboards used by marketers.
  • Diagnose journey drop-offs: combine qualitative and quantitative data to uncover root causes swiftly.
  • Build a practical roadmap: prioritise high-return journey fixes and align with stakeholders.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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