flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Brand Experience Course teaches you how to transform a brand promise into clear guidelines, a steady voice, and trackable actions across all platforms. You'll learn about customer journey mapping, user studies, and data-driven improvements for home decor online shops. Create customer profiles, focus on key upgrades, conduct A/B tests, and apply customer experience measures to craft unified, effective interaction points from initial discovery to after purchase.
Elevify advantages
Develop skills
- Brand voice systems: create tone guides, templates, and rules ready for different channels.
- Journey mapping: swiftly outline customer experience stages, challenges, and standout moments.
- User research sprints: carry out quick studies, pull together findings, and take prompt action.
- CX optimisation: rank priorities, test processes with A/B, and monitor essential measures.
- Branded touchpoints: develop on-brand adverts, product detail pages, checkout, and support processes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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