e-reputation training
Gain expertise in managing e-reputation for brands. Spot crises early, sort viral problems swiftly, create tailored responses for each platform, apply ready templates, and monitor key indicators to shield and boost your brand's trust online. This course delivers tools for strong digital presence in today's fast online world.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance your brand's image on social media, review sites, and online communities. Master quick crisis spotting, sorting urgent matters, and focusing on key channels. Develop straightforward messages, rule-compliant replies, and reports for leaders. With hands-on templates, monitoring steps, and performance measures, you'll have a practical guide to tackle problems and build lasting online credibility.
Elevify advantages
Develop skills
- Crisis triage skills: quickly assess, rank, and control spreading online issues.
- Social response strategies: create prompt, platform-specific replies to ease tensions.
- Review and forum handling: oversee ratings, arguments, and discussion threads.
- Compliant messaging: produce clear, regulation-friendly statements on product quality.
- Reputation tracking: monitor opinions, metrics, and test messages for best results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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