digital assistant training
Gain expertise in Digital Assistant capabilities for contemporary marketing teams. Master processes for social media, email, and advertising, develop a defined assistant persona, manage reports and KPIs, oversee quotes and scheduling, and recognise precise moments to hand over to human specialists. This course delivers practical skills to streamline operations and boost team productivity across Uganda's dynamic marketing landscape.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Digital Assistant Training equips you to create a dependable, brand-aligned helper that efficiently handles content calendars, approvals, and campaign workflows. Master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting formats, pricing essentials, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a solid marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a reliable assistant persona with defined tone, boundaries, and user focus.
- Employ pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content planning, reporting, and meeting coordination.
- Implement secure escalation protocols, data protection, and handling uncertainty in real-time support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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