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Conversational Design Course

Conversational Design Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Conversational Design Course equips you with practical skills to build clear, trustworthy financial assistants quickly. You will learn intent mapping, entity extraction, and conversation flow architecture, then create natural sample dialogues, microcopy, and empathetic responses. You will also cover failure handling, compliance, rapid research, prototyping, and measurement to ensure every interaction is safe, efficient, and user-friendly.

Elevify advantages

Develop skills

  • Intent mapping: design clear, high-accuracy intents and entities quickly.
  • Conversation flows: build reliable multi-turn journeys with smart recovery.
  • Voice and tone: craft trusted, empathetic financial assistant microcopy.
  • Error handling: script de-escalation, fallbacks, and safe confirmation steps.
  • Rapid validation: prototype, test, and optimize conversational UX with data.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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