Effective Communication Skills Course
This course equips professionals with essential communication techniques to handle difficult conversations effectively, reduce conflicts, and build stronger relationships through practical skills and scripts.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Effective Communication Skills Course provides practical tools to manage tough discussions, minimise conflicts, and foster trust swiftly. You will learn active listening, neutral phrasing, and effective questioning techniques, then use prepared scripts for giving feedback, calming situations, and following up. Brief, targeted lessons assist in forming clear understandings, monitoring advancement, and enhancing enduring professional bonds.
Elevify advantages
Develop skills
- Mastery of active listening: put evidence-based practices into daily one-on-one sessions.
- Designing neutral messages: state goals plainly and lessen accusations in challenging conversations.
- Tools for analysing conflicts: quickly outline interests, involved parties, and group strains.
- Scripts for de-escalation: address defensiveness and guide discussions towards resolutions.
- Delivering constructive feedback: apply SBIR to offer straightforward, courteous evaluations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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