Crisis Management and Communication Course
This course equips participants with essential skills for effective crisis management and communication, focusing on rapid response, stakeholder engagement, and trust restoration using practical templates and strategies.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Crisis Management and Communication Course provides you with practical tools to manage product problems, safety mishaps, and public attention confidently. You will learn to identify stakeholders, evaluate risks, respond in the initial 72 hours, work with internal teams, create straightforward messages, select appropriate channels, comply with regulatory requirements, and restore trust after a crisis using tested, ready-to-apply templates.
Elevify advantages
Develop skills
- Stakeholder mapping: identify key audiences and establish clear crisis objectives quickly.
- Crisis risk assessment: rapidly evaluate safety, legal, and reputational risks.
- 72-hour action plans: develop straightforward guides, performance indicators, and response lists.
- High-impact messaging: create brief statements, FAQs, and scripts for all channels.
- Post-crisis recovery: handle regulators, restore trust, and improve future guides.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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