External Stakeholder Communication Course
This course provides essential skills for effective external stakeholder communication, focusing on strategic messaging, stakeholder mapping, media relations, multichannel launches, and reputation management to ensure clear, impactful interactions with customers, media, and partners.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The External Stakeholder Communication Course equips you with practical skills to create clear, consistent messages for customers, media, and partners. You will learn to map out stakeholders, adjust tone and key points, select effective channels, and plan launches. Additionally, you gain tools for managing difficult questions, working with cross-functional teams, and safeguarding reputation through measurable, high-impact outcomes.
Elevify advantages
Develop skills
- Strategic messaging: develop clear, tested core messages for each audience.
- Stakeholder mapping: segment, prioritise, and customise communications for key external groups.
- Media relations: meet tech press expectations with precise, timely statements.
- Multichannel launches: plan email, in-app, PR, and social in tight, practical flows.
- Reputation defence: handle tough questions, correct misinformation, and protect trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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