Business Etiquette: Phone, Email, and Text Course
Enhance your professional image with this practical Business Manners: Phone, Email, and Text Course. Learn to write clear emails, short texts, and confident call scripts while safeguarding privacy and managing payment details securely. Master tone, structure, calming tensions, and precise records so every interaction is efficient, compliant, and straightforward for customers to trust and follow.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Enhance your professional image with this practical Business Manners: Phone, Email, and Text Course. Learn to write clear emails, short texts, and confident call scripts while safeguarding privacy and managing payment details securely. Master tone, structure, calming tensions, and precise records so every interaction is efficient, compliant, and straightforward for customers to trust and follow.
Elevify advantages
Develop skills
- Mastery of professional tone: adjust phone, email, and text for any business situation.
- Quick, clear email writing: sharp subjects, compact structure, privacy-secure details.
- Confident phone skills: confirm identity, explain solutions, calm tensions steadily.
- Polished text manners: brief SMS responses, clever templates, avoid risky data.
- Compliance-ready records: log calls, emails, and texts with secure overviews.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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