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Business Etiquette: Phone, Email, and Text Course

Business Etiquette: Phone, Email, and Text Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Enhance your professional image with this practical Business Manners: Phone, Email, and Text Course. Learn to write clear emails, short texts, and confident call scripts while safeguarding privacy and managing payment details securely. Master tone, structure, calming tensions, and precise records so every interaction is efficient, compliant, and straightforward for customers to trust and follow.

Elevify advantages

Develop skills

  • Mastery of professional tone: adjust phone, email, and text for any business situation.
  • Quick, clear email writing: sharp subjects, compact structure, privacy-secure details.
  • Confident phone skills: confirm identity, explain solutions, calm tensions steadily.
  • Polished text manners: brief SMS responses, clever templates, avoid risky data.
  • Compliance-ready records: log calls, emails, and texts with secure overviews.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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