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Customer Service Training Course

Customer Service Training Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Imarisha kazi yako katika kituo cha kupokea simu kwa kozi yetu ya Mafunzo ya Huduma kwa Wateja, iliyoundwa kuboresha ustadi wako katika kushughulikia mwingiliano wa wateja kwa ufanisi. Ingia ndani kabisa katika misingi ya huduma kwa wateja, shughulikia changamoto za kawaida za kituo cha kupokea simu, na uelewe matarajio ya wateja. Shiriki katika mbinu shirikishi za mafunzo, ikiwa ni pamoja na kuigiza na mbinu za maoni, ili kuboresha ustadi wako wa mawasiliano. Jifunze jinsi ya kuwashughulikia wateja wagumu, geuza uzoefu mbaya kuwa matokeo chanya, na uboreshe ufanisi wa mafunzo yako kila wakati. Jiunge sasa kwa uzoefu wa kujifunza wenye mabadiliko!

Elevify advantages

Develop skills

  • Jua kikamilifu misingi ya huduma kwa wateja kwa mwingiliano bora.
  • Kuza uelewa ili kuongeza kuridhika na uaminifu wa wateja.
  • Tekeleza mbinu za kupunguza mivutano ili kudhibiti hali ngumu.
  • Tumia maoni kuendelea kuboresha ubora wa huduma.
  • Buni moduli za mafunzo zinazovutia kwa matumizi halisi.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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