Municipal Secretary Course
Master the Municipal Secretary role using practical tools for council meetings, budgets, citizen complaints, and transparency. Gain confidence in public management, streamline daily administration, and support effective, accountable local government operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Municipal Secretary Course equips you with practical tools to manage town hall operations efficiently, covering front-office reception, records management, weekly planning, council meeting preparation and follow-up. Learn basics of budget adjustments, small investment procedures, transparent publications, website and notice board requirements, and structured complaint handling to enhance compliance, service quality, and decision-making support.
Elevify advantages
Develop skills
- Master municipal office workflows including daily administration, records management, and front-office tasks.
- Gain skills in council meeting management: planning agendas, preparing documents, handling logistics, and taking minutes.
- Learn budget adjustments, small works procurement, contractor selection, and cost tracking procedures.
- Develop expertise in handling citizen complaints: logging, assessing, mediating, and responding legally.
- Acquire transparency skills: managing notices, updating websites, and ensuring legal publications.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF