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Hospital Services Course

Hospital Services Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Hospital Services Course gives you practical tools to streamline patient flow, reduce delays, and improve daily operations. Learn to read performance dashboards, map services, and analyze workflows using Lean, queueing theory, and root cause analysis. Design targeted interventions, strengthen communication and coordination, and build sustainable improvement plans that enhance experience for patients and staff.

Elevify advantages

Develop skills

  • Build hospital dashboards: track flow, spot issues, act fast.
  • Optimize patient flow: cut ED waits, bed delays, and bottlenecks.
  • Lead cross-team coordination: huddles, SBAR handoffs, escalation paths.
  • Apply Lean and RCA tools: find root causes and remove waste quickly.
  • Design rapid improvement plans: SMART goals, PDSA tests, clear RACI.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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Course in PDF