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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Patient Communication Skills Course helps you handle difficult conversations with clarity and confidence. Learn plain language, empathic responses, and de-escalation strategies, plus how to share bad news using proven frameworks like SPIKES. Practice realistic scripts, family meetings, and follow-up planning while also building self-care habits to reduce burnout and strengthen collaboration across your team.

Elevify advantages

Develop skills

  • Master difficult talks: use SPIKES, tone, and body language with confidence.
  • Explain diagnoses clearly: use plain language, teach-back, and avoid jargon.
  • De-escalate emotions fast: handle anger, denial, and fears with empathic tools.
  • Lead family meetings: align wishes, discuss DNR, and document shared decisions.
  • Protect yourself and your team: quick debrief, burnout warning signs, and support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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Course in PDF