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Hospitality Reception Training

Hospitality Reception Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Hospitality Reception Training gives you practical, ready-to-use skills to manage check-in, guest communication, and daily front desk operations with confidence. Learn exact English phrases for greetings, problem-solving, and complaint handling, plus tools for PMS use, overbooking resolution, local recommendations, multitasking, and time management so every guest arrival and stay feels smooth, professional, and well organized.

Elevify advantages

Develop skills

  • Professional check-in mastery: fast, polite, and compliant guest arrivals.
  • Guest conflict resolution: calm English scripts to defuse and recover service.
  • Front desk operations: PMS, room status, and SOPs for smooth daily workflow.
  • Local expert guidance: clear directions, safety tips, and tailored suggestions.
  • Reception multitasking: prioritize guests, manage queues, and stay in control.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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