Hospitality and Management Course
Master hospitality and management skills for urban and coastal hotels. Learn to diagnose service failures, design guest journeys, lead high-performing teams, and use data to boost reviews, revenue, and guest satisfaction in travel and tourism.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Hospitality and Management Course gives you practical tools to raise guest satisfaction and streamline hotel operations. Learn to diagnose service failures using online reviews, build effective SOPs, organize front office, housekeeping, and F&B teams, and design a smooth guest journey. You also master leadership, communication, and data-driven quality control for consistent, profitable performance.
Elevify advantages
Develop skills
- Diagnose hotel service failures fast using reviews and on-site observations.
- Build practical SOPs and checklists to boost room readiness and cleanliness.
- Lead small hotel teams with clear briefings, feedback, and change coaching.
- Redesign guest journeys at check-in, rooms, and breakfast for smoother stays.
- Track service KPIs with simple dashboards and reports for quick improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF