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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Master fast, reliable IT troubleshooting with this focused, hands-on course. Learn to diagnose missing emails, fix mailbox and gateway issues, and apply SPF, DKIM, and DMARC basics. Tackle slow laptops using Windows diagnostics, optimize performance, and apply safe remediation. Resolve chat, cloud app, and shared drive problems with structured workflows, clear communication, and preventive practices that reduce recurring incidents.

Elevify advantages

Develop skills

  • Email delivery diagnosis: quickly trace, analyze, and fix missing messages.
  • Windows laptop tuning: use built-in tools to resolve slowness in minutes.
  • Cloud app stability: pinpoint and resolve chat and video call drop issues fast.
  • Network drive repair: restore shared file access, permissions, and mappings.
  • Logical troubleshooting: apply a clear, repeatable workflow to any IT incident.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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