IT Technician Course
Master core IT technician skills: diagnose Windows issues, secure small office networks, design help desk workflows, maintain backups and inventory, and troubleshoot network, file share, printer, and remote access problems with confidence.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The IT Technician Course gives you practical skills to diagnose and fix Windows desktops, secure small office environments, and manage help desk tickets efficiently. Learn clear workflows for troubleshooting, preventive maintenance, backups, and documentation while improving network, file share, printer, and remote support handling so you can deliver fast, reliable support and reduce recurring issues.
Elevify advantages
Develop skills
- Windows troubleshooting: fix slow PCs, crashes, and errors with proven tools.
- Small office security: harden endpoints, patch systems, and block common attacks.
- Help desk workflows: design tickets, SLAs, and escalation paths that work fast.
- Network and printer repair: resolve IP, file share, Wi-Fi, and printing issues quickly.
- Remote support mastery: deliver secure RDP and PowerShell help in minutes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF