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Conflict Resolution Methods & Group Dynamics Course

Conflict Resolution Methods & Group Dynamics Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This short, practical course builds your confidence in leading challenging support groups, using clear conflict resolution models and trauma-informed methods. Learn to read group dynamics, de-escalate tense moments, set effective norms, and manage difficult behaviors while protecting your own wellbeing. Gain concrete tools, scripts, and session plans you can apply immediately in real community settings.

Elevify advantages

Develop skills

  • Lead support groups: apply group dynamics models in real-world sessions.
  • Defuse conflict fast: use NVC, de-escalation, and trauma-informed scripts.
  • Manage tough behaviors: redirect sarcasm, side talk, and monopolizing safely.
  • Design short interventions: plan 3–4 high-impact conflict resolution meetings.
  • Protect your wellbeing: use ethics, boundaries, and burnout prevention tools.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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Course in PDF