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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Quality Management in Archives and Libraries Course shows you how to assess cataloging and user service problems, design clear quality indicators, and set SMART, measurable targets. Learn practical workflows for error detection, feedback collection, and service monitoring, then build action plans, manage risk, and sustain improvements with simple tools, templates, and ongoing training strategies.

Elevify advantages

Develop skills

  • Quality metrics design: build clear cataloging and service performance indicators.
  • SMART objectives writing: set concise, trackable quality goals for libraries.
  • Cataloging QA workflows: detect, correct, and prevent record and MARC errors fast.
  • User service improvement: standardize desk scripts, surveys, and feedback loops.
  • Risk and action planning: map risks, plan fixes, and sustain quality gains.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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