Medical Office Secretary Course
Master appointment scheduling, patient communication, medical records, and privacy in this Medical Office Secretary Course. Build practical front-desk and secretariat skills to handle busy clinics, support clinicians, and improve every patient’s experience.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Medical Office Secretary Course gives you practical skills to manage appointments, calendars, and telemedicine without double-booking, handle calls and written messages clearly, and triage urgent symptoms safely. Learn privacy, security, and medical record workflows, use EMR systems correctly, follow checklists, improve daily front-desk routines, and enhance patient experience with efficient, accurate, and professional service.
Elevify advantages
Develop skills
- Secure medical data handling: apply privacy, access control, and safe disposal.
- Smart appointment control: prevent double-booking and manage mixed visit types.
- Professional patient communication: clear calls, messages, and telemedicine guidance.
- Efficient front-desk workflow: use checklists, SOPs, and KPIs to cut errors fast.
- Safe phone triage basics: recognize red flags and escalate emergencies correctly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF