SME-SMI Training
Sme-smi Training shows managers how to build role-based skill matrices, design 12-week training plans, develop internal experts, and track KPIs so small teams improve quality, speed, and customer satisfaction with simple, repeatable systems.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Sme-smi Training shows you how to quickly design a focused 12-week training program, build clear role-based skill matrices, and turn internal experts into effective trainers. Learn to set measurable KPIs, track performance with simple tools, use microlearning and checklists, and create feedback loops that cut errors, speed up onboarding, and support continuous improvement with limited time and budget.
Elevify advantages
Develop skills
- KPI-driven training design: set sharp, measurable goals for SME teams fast.
- Role-based skill mapping: build clear matrices for every service position.
- Practical SME trainer development: turn experts into effective in-house coaches.
- Lean training implementation: deploy 12-week programs with minimal downtime.
- Continuous improvement tracking: use simple audits and feedback to refine skills.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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