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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Process Communication Model (PCM) Course gives you practical tools to understand six personality types, their core psychological needs, and distress patterns so you can read behavior quickly and respond with the right communication channel. Learn to diagnose PCM profiles, design better interviews, assess role fit, and guide conflict resolution with clear scripts, ethical assessments, and concrete follow-up strategies you can apply immediately.

Elevify advantages

Develop skills

  • Decode PCM personality types: quickly spot needs, channels, and stress cues.
  • Run PCM-based interviews: reveal fit, stress patterns, and role alignment fast.
  • Map and resolve conflicts: use PCM to de-escalate and rebuild collaboration.
  • Design PCM-informed hiring tools: rubrics, guides, and observation checklists.
  • Lead high-stakes talks: adapt live communication to each employee’s PCM profile.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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Course in PDF