Handling Workplace Conflicts Course
Master practical HR conflict resolution skills. Learn to analyze disputes, lead neutral meetings, run effective mediations, manage legal and reputational risk, and build action plans that restore trust, protect teams, and boost performance.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Handling Workplace Conflicts Course gives you practical tools to analyze conflict sources, assess team climate, and understand legal and reputational risks. Learn how to prepare case information, conduct individual meetings with empathy and neutrality, lead structured joint mediations, and create clear action plans, follow-up metrics, and communication strategies that restore collaboration and protect organizational performance.
Elevify advantages
Develop skills
- Diagnose workplace conflicts: quickly spot root causes and HR risk factors.
- Lead neutral one-on-one talks: ask, listen, and document with empathy.
- Run focused mediations: set ground rules, defuse tension, secure agreements fast.
- Build conflict action plans: 4-week follow-up, metrics, and accountability.
- Apply NVC and interest-based negotiation: resolve disputes fairly and legally.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF