from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Collections Course gives you practical tools to understand arrears, build smart segments, and design targeted contact strategies that improve cure rates and cash recovery. Learn to track essential KPIs, create effective dashboards, optimize channel mix and timing, and implement compliant scripts, playbooks, and controls so you can monitor performance and act quickly with clear, data-driven decisions.
Elevify advantages
Develop skills
- Collections KPIs mastery: track cure, roll, and recovery for fast decisions.
- Segmentation design: build 3–5 actionable arrears segments that boost ROI.
- Contact strategy: craft omnichannel cadences that lift right-party contact.
- Portfolio diagnostics: read delinquency data and explain risk in minutes.
- Implementation control: deploy playbooks, dashboards, and compliance checks.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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