from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Credit Union Training Course gives you practical skills to operate confidently in Brazilian cooperatives. Learn core concepts, account opening rules, documentation standards, and LGPD basics. Build strong member service, clear communication, and financial education techniques, while mastering small personal lending, fraud prevention, AML/CTF compliance, and daily branch procedures for safe, consistent performance.
Elevify advantages
Develop skills
- Branch operations mastery: open accounts, process cards, and handle daily flows.
- Credit union essentials: explain cooperative structure, rules, and member value.
- Member service excellence: use scripts, empathy, and clear answers to build trust.
- Small loan assessment: interview, price, and document credit responsibly and fast.
- Compliance and fraud control: apply KYC, AML, and data privacy in daily work.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF
