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Credit Control & Debt Collection Course

Credit Control & Debt Collection Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Credit Control & Debt Collection Course gives you a clear, practical system to reduce late payments and improve cash flow fast. Learn how to design preventive credit policies, model customer portfolios, analyze payment behavior, and build risk scores. Practice professional communication, create realistic payment plans, and implement a 60-day collections workflow with KPIs, tools, and templates you can apply immediately.

Elevify advantages

Develop skills

  • Build 60-day collection workflows: reminders, holds, and escalation rules.
  • Design preventive credit policies that cut late payments and protect cash flow.
  • Analyze payment behavior and risk scores to prioritize high-impact collections.
  • Craft professional B2B collection emails, call scripts, and dispute responses.
  • Structure compliant payment plans and document every promise-to-pay in CRM.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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