Process Management Course
The Process Management Course provides practical tools to map current workflows, set clear goals, and design efficient future processes. You will learn to choose meaningful KPIs, create dashboards, and measure performance accurately. Additionally, you will develop skills in root cause analysis, change management, risk control, and implementation planning to achieve consistent, measurable improvements in operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Process Management Course provides practical tools to map current workflows, set clear goals, and design efficient future processes. You will learn to choose meaningful KPIs, create dashboards, and measure performance accurately. Additionally, you will develop skills in root cause analysis, change management, risk control, and implementation planning to achieve consistent, measurable improvements in operations.
Elevify advantages
Develop skills
- Master process mapping: capture current workflows using BPMN and swimlanes quickly.
- Develop KPI design skills: define precise, actionable metrics, SLAs, and dashboards.
- Apply root cause analysis: use 5 Whys, Fishbone, and Pareto to reduce defects swiftly.
- Design future processes: redesign flows, eliminate waste, and identify automation opportunities.
- Implement changes: plan pilots, training, governance, and risk-managed rollouts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF