Account Manager Course
The Account Manager Course provides practical tools to assess account health, identify stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and collaborate with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in key accounts.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Account Manager Course provides practical tools to assess account health, identify stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and collaborate with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in key accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: transform at-risk accounts into loyal supporters quickly.
- Account risk analysis: identify churn indicators early and respond with data-informed strategies.
- Cross-functional alignment: coordinate Product, Sales, and Support for seamless operations.
- 90-day account plans: craft targeted actions for retention, upselling, and expansion.
- Logistics ROI storytelling: connect analytics tools to tangible cost savings and SLA improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF