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Airport Passenger Services Course

Airport Passenger Services Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on skills for managing airport check-in, boarding processes, and resolving passenger issues effectively. You will master baggage handling regulations, document verification, assisting late arrivals, and providing special support, alongside strong communication, conflict de-escalation, and professional behaviour. Gain proficiency in safety protocols, regulatory adherence, and team coordination to ensure seamless flight operations and positive passenger experiences.

Elevify advantages

Develop skills

  • Master check-in at airports: confidently check IDs, baggage, and travel documents.
  • Operate boarding gates efficiently: manage timely boarding, late passengers, and standby lists.
  • Handle passenger issues calmly: de-escalate disputes and resolve incidents securely.
  • Ensure full regulatory compliance: follow rules for US flights, denied boarding, and passenger rights.
  • Deliver top professional service: prioritise duties, work with teams, and satisfy passengers.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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