Airport Hostess Training
This Airport Hostess Training course equips you with essential skills for check-in, boarding, baggage management, assisting passengers with reduced mobility, ensuring safety and security, understanding passenger rights, and de-escalating situations. Develop professional communication and teamwork with airport personnel to provide seamless, safe, and positive travel experiences for all passengers.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confidence in core passenger service skills like check-in, gate operations, document verification, and baggage handling. Master coordination with airport staff, data protection, assistance for passengers with reduced mobility, delay management, passenger rights, and effective calm communication for professional service delivery.
Elevify advantages
Develop skills
- Airport service operations: manage check-in, gates, and passenger movement confidently.
- Safety, security, and data protection: follow procedures, report incidents, and uphold privacy swiftly.
- PRM and special needs support: provide safe and respectful assistance consistently.
- Irregular operations management: inform on rights, rebook flights, and distribute vouchers efficiently.
- Passenger communication: calm tensions, use simple language, and accommodate diverse cultures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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