Airport Agent Training
Gain essential skills as an airport agent for busy routes like JFK–LAX, including check-in, gate management, baggage handling, special passenger assistance, security compliance, and resolving issues like delays or overbooking confidently to ensure safety, adherence to regulations, and airline reputation protection. This training builds competence in high-pressure airport environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches practical skills for airport agents, covering check-in processes, document checks, baggage handling rules, gate operations, and managing disruptions on routes like JFK–LAX. You will learn TSA and DOT standards, delay and overbooking management, assisting passengers with needs, conflict resolution, clear announcements, and upholding safety, rules, and company standing.
Elevify advantages
Develop skills
- Master special assistance for passengers requiring mobility aid, wheelchairs, and special service requests confidently.
- Excel in travel document verification, applying security rules and logging refusals accurately.
- Achieve excellence in gate operations, managing passenger lists, announcements, and efficient boarding.
- Handle irregular operations like delays, overbooking, and gate changes calmly and in line with laws.
- Resolve baggage issues and fees quickly, safeguarding luggage and calming disputes effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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