Automotive Service Manager Course
This course equips automotive service managers with essential skills to optimize shop operations, enhance team efficiency, and elevate customer satisfaction through practical strategies and tools.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Automotive Service Manager Course provides practical tools to address service area delays, organise your team, and standardise work orders for clear, accurate documentation. Learn to design an efficient workflow, improve communication, reduce rework, and boost customer satisfaction using simple KPIs, feedback routines, and 30/60/90-day improvement plans you can apply immediately in any busy shop.
Elevify advantages
Develop skills
- Service workflow design: build fast, clear, and profitable repair processes.
- Team and communication control: organise staff, routines, and shop information flow.
- Quality and customer care: reduce rework, boost trust, and handle warranties right.
- KPI tracking for auto shops: measure rework, throughput, and satisfaction with ease.
- Work order mastery: standardise documentation, pricing, and approvals for every job.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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