Stress & Relaxation Techniques for Call Center Agents Course
This course delivers targeted stress management and relaxation methods for call center workers. Participants learn to detect burnout signs promptly, apply swift calming techniques during shifts, craft restorative daily habits, assert boundaries confidently, and cultivate lasting resilience, resulting in steadier customer interactions and superior job performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips call center agents to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Develop effective methods to establish personal limits, access assistance, and express workload issues clearly.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each work shift.
- Practice in-call self-control using quick breathing, posture corrections, and mindfulness techniques.
- Identify burnout indicators early and take preventive steps to sustain performance levels.
- Communicate workload boundaries assertively and seek appropriate support from supervisors.
- Build resilience through consistent habits in sleep, exercise, and nutritional recovery for sustained endurance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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