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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course equips call center agents to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Develop effective methods to establish personal limits, access assistance, and express workload issues clearly.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each work shift.
  • Practice in-call self-control using quick breathing, posture corrections, and mindfulness techniques.
  • Identify burnout indicators early and take preventive steps to sustain performance levels.
  • Communicate workload boundaries assertively and seek appropriate support from supervisors.
  • Build resilience through consistent habits in sleep, exercise, and nutritional recovery for sustained endurance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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