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Customer Retention Technician Course

Customer Retention Technician Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Boost your call centre work with our Customer Retention Technician Training Programme. You go learn proper communication skills, including how to convince people and handle tough talks well-well. You go get understanding about customer wey dey leave, how e dey affect business, and ways to fight am. You go learn to plan and do retention strategies, check customer talk, and manage projects fine-fine. This training go give you strong, good skills to make customers happy and push business forward.

Elevify advantages

Develop skills

  • Learn how to talk sweet and convince customers to make dem happy.
  • Check customer talk to know wetin dey happen and make service better.
  • Make good retention plans to stop customers from leaving.
  • Plan and do projects properly to get correct results.
  • Use resources well to make retention work strong.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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