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Customer Retention Technician Course
Boost your call centre work with our Customer Retention Technician Training Programme. You go learn proper communication skills, including how to convince people and handle tough talks well-well. You go get understanding about customer wey dey leave, how e dey affect business, and ways to fight am. You go learn to plan and do retention strategies, check customer talk, and manage projects fine-fine. This training go give you strong, good skills to make customers happy and push business forward.
- Learn how to talk sweet and convince customers to make dem happy.
- Check customer talk to know wetin dey happen and make service better.
- Make good retention plans to stop customers from leaving.
- Plan and do projects properly to get correct results.
- Use resources well to make retention work strong.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost your call centre work with our Customer Retention Technician Training Programme. You go learn proper communication skills, including how to convince people and handle tough talks well-well. You go get understanding about customer wey dey leave, how e dey affect business, and ways to fight am. You go learn to plan and do retention strategies, check customer talk, and manage projects fine-fine. This training go give you strong, good skills to make customers happy and push business forward.
Elevify advantages
Develop skills
- Learn how to talk sweet and convince customers to make dem happy.
- Check customer talk to know wetin dey happen and make service better.
- Make good retention plans to stop customers from leaving.
- Plan and do projects properly to get correct results.
- Use resources well to make retention work strong.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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