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Customer Experience Course
If you dey work for call center, this Customer Happiness Course go helep you sabi how to treat customers well-well. You go learn the difference between just helping customer and making customer feel good, and how to measure if you dey succeed by looking at numbers. We go also talk about how AI and machines fit helep, and how to use different ways to talk to customers like phone, WhatsApp, or face-to-face. You go learn how to make your customer service better, make sure you talk to each customer like they are special, and how to answer dem quick-quick. Join us so you fit sabi all the secrets to making customers happy!
- Sabi Customer Happiness Well-Well: Know the difference between just service and making customer happy.
- Look at the Numbers: Track and understand the important numbers wey dey show how we dey do.
- Make Communication Better: Improve how we dey talk to customers so they fit understand well.
- Treat Each Customer Special: Make sure we dey treat each customer like they are important and unique.
- Answer Quick-Quick: Make sure we dey answer customer questions and problems fast.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
If you dey work for call center, this Customer Happiness Course go helep you sabi how to treat customers well-well. You go learn the difference between just helping customer and making customer feel good, and how to measure if you dey succeed by looking at numbers. We go also talk about how AI and machines fit helep, and how to use different ways to talk to customers like phone, WhatsApp, or face-to-face. You go learn how to make your customer service better, make sure you talk to each customer like they are special, and how to answer dem quick-quick. Join us so you fit sabi all the secrets to making customers happy!
Elevify advantages
Develop skills
- Sabi Customer Happiness Well-Well: Know the difference between just service and making customer happy.
- Look at the Numbers: Track and understand the important numbers wey dey show how we dey do.
- Make Communication Better: Improve how we dey talk to customers so they fit understand well.
- Treat Each Customer Special: Make sure we dey treat each customer like they are important and unique.
- Answer Quick-Quick: Make sure we dey answer customer questions and problems fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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