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Customer Service via WhatsApp Course

Customer Service via WhatsApp Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches you how to manage WhatsApp chats swiftly, clearly, and in a professional way. You will learn about WhatsApp tools, proper chat manners, and writing short messages, along with calming upset customers, listening well through text, and using ready-made templates. You will practice fixing technical problems, dealing with orders and returns, checking identities safely, and handling many tasks at once to solve problems quicker and make customers happier in each talk.

Elevify advantages

Develop skills

  • Master WhatsApp support: manage chats quickly using professional call centre methods.
  • Calm upset customers through text: settle angry people fast with tested scripts.
  • Basic technical fixes: guide step-by-step device repairs in WhatsApp.
  • Handle orders and returns: sort out delivery, returns, and refund problems in chats.
  • Safe data handling in messages: check identities and guard customer details in every chat.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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