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CRM for Telemarketing Course

CRM for Telemarketing Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to import, clean, and organise lead data, create intelligent segments, and set up effective daily call queues. You will learn to record calls instantly, apply tags, statuses, and workflows, plus automate follow-ups. Additionally, build straightforward reports and dashboards to monitor key performance indicators, improve scripts, and consistently enhance conversion rates and efficiency through practical methods.

Elevify advantages

Develop skills

  • Lead segmentation skills: create intelligent call queues to rapidly increase conversions.
  • CRM data management: import, clean, and organise lead lists for smooth dialling operations.
  • Expert call logging: record results, notes, and follow-ups right within the CRM.
  • Workflow automation: apply tags, statuses, and automations for optimal next actions.
  • Telemarketing insights: analyse CRM dashboards and KPIs to enhance daily results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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