CRM for Telemarketing Course
Gain expertise in using CRM systems for telemarketing to elevate call centre performance. Master cleaning and segmenting leads, scheduling daily call queues, logging calls smoothly, setting up automated follow-ups, and developing dashboards that improve contact rates, conversion success, and overall team productivity in a hands-on manner.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to import, clean, and organise lead data, create intelligent segments, and set up effective daily call queues. You will learn to record calls instantly, apply tags, statuses, and workflows, plus automate follow-ups. Additionally, build straightforward reports and dashboards to monitor key performance indicators, improve scripts, and consistently enhance conversion rates and efficiency through practical methods.
Elevify advantages
Develop skills
- Lead segmentation skills: create intelligent call queues to rapidly increase conversions.
- CRM data management: import, clean, and organise lead lists for smooth dialling operations.
- Expert call logging: record results, notes, and follow-ups right within the CRM.
- Workflow automation: apply tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to enhance daily results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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