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Prevention Agent Course

Prevention Agent Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides practical skills for managing theft prevention, customer service, and store safety issues confidently. Participants learn legal boundaries, force usage rules, de-escalation methods, CCTV operations, patrol strategies, and evidence management. It emphasizes teamwork with store personnel, heightened awareness, and effective techniques to minimize losses and safeguard people and property.

Elevify advantages

Develop skills

  • Legal compliance for security: quickly apply rules on searches, detentions, and force.
  • Retail theft prevention methods: reduce losses using EAS, store layouts, and hidden deterrents.
  • CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
  • Customer interaction skills: manage complaints, de-escalate tensions, and respect dignity.
  • Store risk evaluation: observe behaviors, prioritize threats, and intervene proactively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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