Security Control Center Operator Course
This course equips participants with essential skills for operating a security control centre, focusing on rapid incident response, system management, communication, logging, and multi-tasking to ensure professional security operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Security Control Centre Operator Course teaches you practical skills to manage alarms, check events in the first five minutes, and organise responses using CCTV, access control, and radio systems. You will learn clear communication, accurate recording, procedures for specific incidents, and prioritising multiple incidents, ending with strong reporting methods and tools for ongoing improvement to ensure reliable and professional operations.
Elevify advantages
Develop skills
- Incident triage and response: manage alarms in the first 5 minutes with confidence.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio and phone: deliver clear, concise messages under pressure.
- Incident logging and reports: create audit-ready logs and concise security reports.
- Multi-incident management: prioritise, allocate guards, and maintain oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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