from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Mediation Course provides practical tools to manage delicate workplace conflicts with assurance. You will learn when to apply caucuses or joint meetings, foster trust via effective communication, and handle confidentiality properly. Practice conducting intake interviews, reducing tensions, and recognising biases, then create straightforward, long-lasting agreements and follow-up strategies that promote enduring professional teamwork.
Elevify advantages
Develop skills
- Master legal workplace mediation: quick, ethical skills for resolving conflicts.
- Lead joint sessions confidently: calm situations, rephrase issues, and restore trust.
- Use caucus and shuttle diplomacy: manage sensitive information securely.
- Draft lasting settlement agreements: clear terms, follow-up, and enforcement.
- Apply bias-aware neutrality: comply with U.S. ethical standards in law firm mediations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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