Hospital Services Course
This course equips healthcare professionals with essential skills to enhance hospital efficiency, patient satisfaction, and staff collaboration through practical Lean methodologies and process optimization techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hospital Services Course provides practical tools to smooth patient movement, cut down waiting times, and better daily hospital work. You will learn to check performance boards, outline services, and examine work processes using Lean methods, queueing ideas, and root cause checking. Plan focused fixes, improve talking and teamwork, and create lasting betterment plans that make things nicer for patients and workers.
Elevify advantages
Develop skills
- Build hospital dashboards: track flow, spot problems, act quickly.
- Optimize patient flow: reduce ED waits, bed delays, and blockages.
- Lead cross-team coordination: huddles, SBAR handoffs, escalation paths.
- Apply Lean and RCA tools: find root causes and remove waste fast.
- Design rapid improvement plans: SMART goals, PDSA tests, clear RACI.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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