Humanization in Health Services Course
This course equips healthcare professionals with practical strategies to enhance patient-centered care, focusing on empathy, communication, and sustainable improvements within resource constraints.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Humanization in Health Services Course teaches you how to provide respectful, person-centered care through clear communication, empathy, and cultural sensitivity. You will learn to safeguard privacy and rights, include families, and create affordable improvements. Acquire tools for assessing satisfaction, handling complaints, involving teams, and maintaining practical changes in short, focused projects that suit real-world limitations.
Elevify advantages
Develop skills
- Humanized patient care: apply empathy, dignity, and respect in every encounter.
- Effective clinical communication: use clear, compassionate verbal and nonverbal skills.
- Quick patient feedback tracking: use simple surveys, dashboards, and complaint data.
- Low-cost humanization projects: design 3–6 month, SMART, resource-light actions.
- Team engagement for change: run microtrainings, huddles, and coaching on busy shifts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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