Dental Secretary Training
This course equips dental secretaries with essential skills for efficient practice management. Participants learn precise clinical scheduling, thorough patient intake procedures, insurance verification and billing, effective communication scripts, and digital workflow optimization. These abilities enable support for dentists, patient reassurance, and consistent daily operations in a busy clinic environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance front-desk skills through training in clinical scheduling, appointment management, and overflow handling. Gain expertise in verifying insurance, processing claims, explaining fees confidently, managing patient intake, securing records, and communicating clearly. Use efficient tools, scripts, and workflows to ensure a smooth, profitable, patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with accurate chair times, buffers, and optimal provider utilization.
- Handle billing and insurance tasks including coverage verification, claim processing, and account reconciliation.
- Excel in front-desk communication using proven scripts for calls, emails, and face-to-face interactions.
- Manage patient records effectively through intake, medical history capture, consent forms, and secure EDR systems.
- Optimize clinic workflows with specialized software, standard procedures, and reliable daily routines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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