Traveler Services and Customer Care Course
Gain mastery in traveller services and customer care through practical situations. Acquire skills to address airline interruptions, lodging challenges, unique requests, and pressing matters, whilst interacting clearly, soothing distressed guests, and safeguarding traveller satisfaction alongside business income. This training equips you to deliver exceptional support in dynamic travel environments, enhancing reliability and trust.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Traveller Services and Customer Care Training provides hands-on abilities to manage travel interruptions, unique demands, and critical situations assuredly. Gain knowledge in finding practical choices, resolving airline and lodging problems, bargaining fixes, and recording details precisely. Develop solid interaction skills, apply prepared formats, and offer quick, dependable aid to ensure smooth journeys.
Elevify advantages
Develop skills
- Airline interruption management: rebook swiftly, reduce expenses, uphold traveller protections.
- Lodging problem solving: resolve overbookings, arrange substitutes, restore guest confidence.
- Unique request handling: record requirements, verify with lodgings, prepare reliable contingencies.
- Incident prioritisation abilities: evaluate priority, assess dangers, respond to time-critical issues.
- Expert guest interaction: compassionate dialogues, precise messages, and prepared formats.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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