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Hotel Receptionist Training

Hotel Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain essential front desk expertise through this practical course covering check-in, check-out procedures, reservation management, handling upgrades, and resolving overbookings. Master effective guest interactions, complaint handling, service recovery techniques, along with billing processes, payment collections, and corporate account management. Enhance your time management, multitasking abilities, professional demeanor, proficiency in Property Management System entries, shift handovers, and seamless coordination across vital hotel departments.

Elevify advantages

Develop skills

  • Master reservations by confidently managing overbookings, upgrades, and walk-in guests.
  • Excel at front desk tasks like smooth check-ins, check-outs, and precise room assignments.
  • Develop strong hotel billing proficiency in processing payments, folios, refunds, and audits.
  • Acquire service recovery strategies to quickly address complaints, noise problems, and difficult guests.
  • Enhance professional communication for team coordination, incident logging, and efficient shift management.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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